Report a Problem
Tell us what's wrong
One form for potholes, missed pickups, streetlights, code concerns and everything in between. You'll get a reference number and, if you leave an email, an update when the work is done.
Emergencies: If this is an emergency, or anyone is in danger, call 911 instead. Report gas odors and downed power lines by phone, not online.
- What happened
- Where and when
- About you
What happened
Choose the closest match. We'll route it from there.
Please note: This is a demonstration of a 311-style service request. Nothing you enter is transmitted, stored or sent to the City of Springfield, and the reference number is generated locally in your browser.
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Pay a bill, pull a permit, report a pothole or reach a real person at City Hall — Springfield's services, built to work on the first try.